Good brokers are known for sticking up for the men and women behind the 
wheel of the big rigs delivering perishable fresh fruits and vegetables. That can mean rattling the cage of a shipper or receiver who are making a tough job even tougher for long haul truckers.
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Darrell Miller, Mark Martin, Robin Bicksler, Brent Schmit and Tristan Schmit.
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Brent Schmit is president of Eclipse Dist., Inc. located about an hour’s drive west of Chicago in Elburn, Il. One of the most common complaints he hears from drivers relate to the attitudes of people.
For example, Brent points out a driver arrives at shipping point in California to make a pick up. “The lady behind the desk tells the driver to hang on for a second. She is on the phone talking to her girl friend or someone else and won’t give the driver the bill of lading,” Brent states. “The driver is already loaded. Then the driver gets the bill of lading and it states he was loaded out an hour earlier.”
Then upon arriving at destination late, the receiver looks at the bill of lading and says the driver left the loading dock at shipping point earlier than the driver claims to have left. But in reality that is not true.
“A little more cooperation with the drivers would help,” laments Brent. “If you miss an appointment out there at shipping point, they will push you off until the next day, or sometimes give you a later appointment (that day), if you are lucky.”
Brent adds if the trucker arrives at shipping at a certain time, then has to wait five hours, what is the shipper’s responsibility? he asks. Additionally, if the receiver is claiming they needed the truck earlier, and if the truck had been loaded five hours earlier, the load would have been delivered when needed.
“I think the way the economy has been, it has affected business, and over all it has been a slower year,” Brent states. “I understand all of that, but they (shippers and receivers) put the pressure on everyone. The drivers aren’t happy, because they are not making as much. The customers aren’t happy because they are paying more for freight, and they aren’t selling as much.”
Eclipse, which arranges about 3,000 loads a year, handles a lot of less-than-truckload.
“There’s not a lot of people that want to handle the LTL,” Brent says. Everybody wants the one pick up, one drop. There are fewer headaches. It takes a certan finess to get and LTL done. Not only are you up all night with the driver, making sure he gets loaded, they you are trying to get deliveries arranged so the produce is taken off the truck.”
About 90 percent of Eclipse’s loads are with produce with the remainder being out bound loads from the Chicago area involving dry freight. The truck brokerage has produce loads from all over the country delivered to Chicago area receivers.
Brent and his staff take pride in the job accomplished with the challenging LTL deliveries. He notes Chicago is one of the largest distribution hubs in the USA.
“This is where we shop, where we eat, where we go to restaurants — everything. It is an enjoyment for us because we brought all this produce in from California and elswhere,” Brent concludes.