Posts Tagged “produce handling”
You buy a tasteless cantaloupe at Wal-Mart, or a sour grape sold as being sweet, just bring your receipt back to the store and they’ll refund you money, under a new police in U.S. stores selling produce. This according to a recent story by Reuters news service.
As the largest grocer and seller of produce in the United States, Wal-Mart has already lowered prices on produce as it tries to get its shoppers, many of whom are on limited budgets, to buy more healthy fare. The huge chain, which made a splash in produce nearly 20 years ago, but has since seen its produce departments lose some of their shine, says it is now working on getting fresher produce to its stores more quickly and training its staff to do a better job of selling the goods.
Walmart is buying directly from growers and relying on its own distribution centers and trucking systems to get product from the field to shelf faster. It has produce experts working with farmers in key growing regions and aims to double its sales of locally grown produce by December 2015.
Buying more local produce and cutting supply chain costs have helped Walmart keep a lid on prices, which has been key in its push to stay ahead of rivals that include traditional grocers such as Kroger Co and drugstores such as Walgreen Co. Walmart started to see sales gains in produce earlier this year after it began making improvements in produce handling.
Other chains, such as Safeway Inc and Texas’ H-E-B, have already offered guarantees on their produce, but Walmart’s push will be the biggest as it is the nation’s biggest retailer.
Walmart customers not satisfied with the produce can bring their receipt back to the store for a refund. Walmart said the shoppers will not need to bring back the produce to qualify.
To ensure that fresh produce makes it to the stores, Walmart said unnamed third-party service providers will do weekly checks in more than 3,400 of its stores selling produce. Walmart said it would benchmark itself and its competitors week over week.
Walmart also said it recently began a produce training program for 70,000 employees. Store managers, market managers and produce department managers are set to learn more about handling fruits and vegetables. Quality guides for workers will illustrate how to identify top produce, the company said.