Maersk has begun the roll-out of its next-generation IoT connectivity devices for its fleet of refrigerated containers (reefers). The aim is to install the new devices across all reefers in the Maersk fleet over the coming years.
“As real-time access and data availability grow increasingly vital for our cold chain customers, the deployment of our next-generation IoT devices will provide them with a more reliable data flow throughout the container journey,” says Bruce Marshall, Head of Reefer Cargo at Maersk.
Maersk is currently completing the roll-out of its new digital connectivity platform aboard 450 vessels, providing the foundation for future cargo tracking and management solutions.
“Our fleet’s new digital platform has created a foundation for the future. The next step is to replace all existing IoT devices across our reefer fleet with the latest generation of technology, and we have already begun this work. After years of operating with several generations of devices, this upgrade will standardize our devices and deliver a more consistent customer experience,” said Marshal
“Since 2019, Maersk has offered customers access to the visibility product Captain Peter, which enables them to monitor their cargo from the moment the goods are sealed in the container through to delivery at the final destination.”
“For reefer customers, confidence that data is always available is crucial. That experience will improve once our entire reefer fleet is fitted with the latest generation of connectivity devices. The upgrade will also provide the foundation to introduce new features that will further strengthen the customer offering in the future. We want to develop our current offering from being a visibility product into a tool that helps customers interpret data and provides recommended actions.”