Truckers Avoiding Some Retail Chains Who are Slow at Loading, Unloading Docks

Truckers Avoiding Some Retail Chains Who are Slow at Loading, Unloading Docks

Electronic logging device regulations have resulted in truckers being more selective with which shippers and receivers they  work.

For example, Zipline Logistics of Columbus, OH has surveyed over 150 trucking companies asking how their business has changed following the ELD mandate.  A significant 54 percent report they no longer spend as much time waiting to load or unload their truck, while 80 percent note there are shippers or receivers they refuse to go to because wait times are too long.

The Zipline report stated one respondent commented, “Locations that are known to have little to no regard for a driver’s (hours of service) are no longer serviceable.”

Another company reported it monitors load and unload times so it can avoid going to places with unreasonably long loading and unloading delays.

“Anyone that can’t unload or load on time, why go to them and waste hours?” one respondent wrote. “Time is money now.”

Over 90 percent of the companies with which Zipline works service grocery and retail facilities, and some of them named major retailers and wholesalers among the worst offenders.

“A select population of drivers are now unwilling to go into locations such as Kroger, C&S Wholesale and (United Natural Foods) because of debilitating wait times,” Zipline wrote in its report. “If this issue is to be solved, shippers and retailers will need to improve their speed of operations and better cater to the needs of truckers.”

Walmart, Supervalu, Dollar General, Aldi, Wakefern Corp., Safeway and Meijer were also mentioned in comments by survey respondents.

The Zipline report stated trucking companies were divided 60-40 on whether the ELD mandate improved safety.

Some reported that it forced drivers to stop, rest and follow hours-of-service requirements, but other companies reported drivers were speeding more, driving in inclement weather, and driving while tired to maximize their hours.

Companies pointed to the driver shortage, rather than the mandate itself, as the main cause of rising rates. However, there were a few comments about drivers leaving the industry so as not to have to deal with the new regulations. Still, most companies pegged the mandate as a contributor to higher rates rather than the main cause of them.